About
We are a group of national trainers, speakers and consultants, involved in producing positive change in organizations and their relationships with their customers.
We would welcome knowing who you are, knowing how you approach your customers and/or how we might add strong value to your organization!
MIDWEST REGIONAL OFFICE:
Mailing address:
1161 Wayzata Blvd. E., #100
Wayzata, MN 55391 USA
Phone/Fax Numbers:
612.242.8222 PHONE
952.249.1600 FAX
Email address:
WESTERN REGIONAL OFFICE:
Mailing address:
3565 Las Vegas Blvd. S., #230
Las Vegas, NV 89109 USA
Phone/Fax Numbers:
612.242.8222 PHONE
702.307.0762 FAX
Email address:
Will You Win?
We help customer service reps and sales people get better at meeting, greeting and working with customers.
When we run across an individual who gives us an exceptional customer contact moment, we are delighted!
We note their name and other information, enter them into our monthly drawing (quite a few names sometimes), and pick a winner at the beginning of the next month.
We honor their performance here along with giving them a ‘Customer Contact’ certificate.
These are people, just like you and me, who show the real beauty of ‘The Magical Moment of Customer Contact.’
Maybe we’ll see you on this page!
National Customer Service Week
Just as a reminder for all the Twin Cities area customer service and sales professionals.
Remember that National Customer Service Week, is October 6-10, 2014.
A number of our clients will again this year be celebrating customer service within their organizations with a number of different events and parties and celebrations.
If we can help your organization celebrate your organization's great customer service during this week, we would welcome a call.
If you'd like to experience a great celebration day during this week, please consider joining us at the 2014 Twin Cities Customer Service Conference, Wednesday, October 8 in St. Paul, MN.
In the meantime, take a look at the Customer Service Week website:
www.csweek.com
Related Organizations
Groups we either belong to, or admire, or reference, for ourselves, and our clients:
