Hey LOWES employees – wake up and smell the paint!  You may have lost this customers business without even realizing it.

Take a lesson from finishing school and pay attention to the person standing in front of you. Consumers today have a choice in where they spend their money and they simply won’t tolerate being ignored or made to feel insignificant. . It’s actually quite rare for customers to announce they’re taking their business elsewhere – they just don’t come back.  If you’re lucky, this customer will give you a shot winning them back in the future and if you’re smart, you’ll give your customerskills a tune-up.