Would you like to have the right stuff to be successful in almost any field you decide to work in? Exactly what do you think it would take? A positive attitude? Yes. But it isn’t nearly enough. A magic wand? It sure would be helpful…but I’ve yet to find one. Besides optimism what you really.. read more →
When people think of working in customer service they often think of working face to face with customers, when in fact most business transactions today are done either online or over the phone. From Wal-Mart to GE and Bank of America to Ford Motor Company Call Centers today are the way business gets done. They.. read more →