Would you like to have the right stuff to be successful in almost any field you decide to work in? Exactly what do you think it would take? A positive attitude? Yes. But it isn’t nearly enough. A magic wand? It sure would be helpful…but I’ve yet to find one. Besides optimism what you really.. read more →

Human resource managers often say they are for customer service employees with ‘people-skills’ but exactly what does that mean? Most people assume that the term people skills is just another way to say friendly, but there’s more to people skills than merely being pleasant. People-skills are essentially the life skills that allow you to play.. read more →